Pre-Test Questions

1. Do you currently use any medical or health-related apps (for example, hospital apps or apps that help manage health conditions)?
2. Have you had any frustrating experiences in hospitals or medical environments before?
3. What would you expect from a product designed to reduce anxiety for children during hospital visits?

Scenario

Imagine you are helping a child / preparing for a hospital appointment and you want to use this app to guide them through the experience.

Please create an account and explore the app while thinking aloud.

Task 1: Signing Up

Please go through the process of signing up for the app.

Questions

• What are your first impressions of this screen?
• How do you feel about the number of fields or information required?
• Is the primary action on this screen clear?
• What do you think will happen when you press the main button?
• Are there any fields you expected to see that are missing?
• Would you prefer less or more information on this screen?

Task 2: Creating an Account

Complete the account creation process.