UX writing was something Kyle mentioned during our Week 7 Critique. This was a term which was very much new to me so I wanted to get a better understanding of what this was.

UX writing is the practice of writing a set of information which addresses the contexts, needs or behaviours of a certain set of people. People who partake in UX writing often poses the same skills as visual designers but instead of using pixels to design, they use descriptive words. It involves any text that we see that will impact as users experience when using our products such as labels, buttons or pop ups.

UX writer can make a digital product easier to use and understand for a user by producing quality content which is clear, builds an amount of trust and causes people to want to take action. Most positive user experiences are build off good UX writing as it reduces confusion and frustration and increases the users engagement and understanding.

Recent research shows that the way an individual reads online resources is different to reading print and UX writers must adapt to this change by conducting eye tracking and user readability testing to see how people interpret what they create. UX writers must take into consideration to structure and tone for a piece and ensure it matches such as the tone reflects the look and continue to re-evaluate their work and what a user looks for an needs for a good experience.

I found this additional research quite interesting as it allowed me to learn about a new profession within the industry and gain a better understanding behind the role.